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Frequently Asked Questions

Find answers to common questions about Kodaowl, free trials, subscriptions, and platform functionality.

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General

What is Kodaowl?

Kodaowl is an AI-native cybersecurity intelligence platform focused on helping organizations understand security exposures, prioritize risks, manage remediation, and validate outcomes.

Who is Kodaowl designed for?

Kodaowl is designed for organizations seeking better security visibility and more effective vulnerability and risk management.

Free Trial

Does Kodaowl offer a free trial?

Kodaowl offers a complimentary 30-day trial covering up to 100 assets, with no purchase commitment. Trial activation is confirmed by our team within one business day.

Is a credit card required?

No. A credit card is not required.

What happens after the trial ends?

Customers can choose to activate a paid subscription. Trial access and data handling will follow the published trial terms.

Pricing and subscriptions

How does Kodaowl pricing work?

Kodaowl subscriptions are based primarily on the number of assets covered under your subscription.

What counts as an asset?

An asset is a supported resource covered by your subscription, such as a server, endpoint, cloud resource, or other eligible technology asset. The exact counting rules will be defined in Kodaowl's licensing policy.

Can I try Kodaowl before purchasing?

Yes. Kodaowl offers a complimentary 30-day trial covering up to 100 assets, with no purchase commitment. Trial activation is confirmed by our team within one business day.

Is a credit card required for the free trial?

No. A credit card is not required.

Can I increase my asset allowance?

Yes. Customers can request additional asset coverage as their environments grow.

Are monthly subscriptions available?

Initially, Kodaowl plans to offer annual subscriptions. Monthly billing may be introduced later.

What happens when my trial expires?

Your trial access ends unless you activate a paid subscription or receive an approved extension. Data retention and deletion will follow the published trial terms.

Does Kodaowl offer enterprise pricing?

Yes. Organizations with larger or specialized environments can request a customized quote.

Is technical support included?

Standard support is included, subject to the applicable subscription terms.

Can I cancel my subscription?

Cancellation, renewal, and refund conditions will be governed by the subscription agreement.

Product

What security environments does Kodaowl support?

Kodaowl's coverage includes supported infrastructure, cloud, application, and other security environments. Available capabilities depend on the current product release.

Does Kodaowl use AI?

Kodaowl incorporates AI-assisted capabilities to help users interpret security findings and support risk-based decisions.

Support

How can I contact support?

Customers can submit a support request through the Kodaowl support page.

Where can I find setup instructions?

Documentation is provided to trial and subscription customers. Contact support for setup instructions.

Still have questions?

Get assistance with your Kodaowl account, configuration, and product questions.

Contact Support